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resources are currently running on Auxiliary Power. This includes MySB2 and cPanel 1 KURG.\n\nWe have technicians onsite with generators on standby.\n\nETA of Grid Services restoration is unknown at this stage.","published_at":"2026-09-05T06:13:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8504676","status":"degraded"},{"status_page_resource_id":"8634578","status":"degraded"}]}},{"id":"5716692","type":"status_update","attributes":{"message":"Endeavour Energy restored Grid Services at approximately 14:00.\n\nWe have cut equipment back to Solar and Battery, with grid supplementation. \n\nAll services are active on A feed. B feed remains available to take over. \n\nIncident resolved. ","published_at":"2026-09-06T07:01:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8504676","status":"resolved"},{"status_page_resource_id":"8634578","status":"resolved"}]}},{"id":"5714509","type":"status_update","attributes":{"message":"It’s now 06:00 the next day. \n\nWe’re still running on generator. \n\nWe’ll update when power is restored. ","published_at":"2026-09-05T20:11:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8504676","status":"degraded"},{"status_page_resource_id":"8634578","status":"degraded"}]}},{"id":"5713062","type":"status_update","attributes":{"message":"We’ve now experienced loss of our A feed.\n\nThe B feed is stable, and all equipment has cutover seamlessly. \n\nWe are continuing to monitor.","published_at":"2026-09-05T12:36:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8504676","status":"degraded"},{"status_page_resource_id":"8634578","status":"degraded"}]}},{"id":"1051872","type":"status_report","attributes":{"title":"Hazard - Auxiliary Power in use","report_type":"manual","starts_at":"2026-09-05T06:13:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8504676","status":"resolved"},{"status_page_resource_id":"8634578","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5711910","type":"status_update"},{"id":"5716692","type":"status_update"},{"id":"5714509","type":"status_update"},{"id":"5713062","type":"status_update"}]}}},{"id":"5626870","type":"status_update","attributes":{"message":"Due to external contractor works, we have had to isolate our main power feed.\n\nWe are currently operating on Auxiliary power (being batteries and generators on standby). Staff are aware and are monitoring systems.\n\nWe will post an update to this status when main power is restored.","published_at":"2026-08-20T22:13:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8504676","status":"degraded"},{"status_page_resource_id":"8634578","status":"degraded"}]}},{"id":"5628286","type":"status_update","attributes":{"message":"Grid services have been restored. \n\nAll systems remained online on Auxiliary power while the outage occurred. \n\nSystems have now cut back to the Grid. \n\nThanks for your understanding!","published_at":"2026-08-21T04:32:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8504676","status":"resolved"},{"status_page_resource_id":"8634578","status":"resolved"}]}},{"id":"1024297","type":"status_report","attributes":{"title":"Hazard - Auxiliary power in use","report_type":"manual","starts_at":"2026-08-20T22:13:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8504676","status":"resolved"},{"status_page_resource_id":"8634578","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5626870","type":"status_update"},{"id":"5628286","type":"status_update"}]}}},{"id":"5454706","type":"status_update","attributes":{"message":"We're experiencing an issue with our KURG cPanel server, which is resulting in all network requests going unfulfilled.\n\nWe are working as quickly as possible to restore service.\n\nThanks for your understanding.","published_at":"2026-07-24T05:26:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8634578","status":"downtime"}]}},{"id":"5455829","type":"status_update","attributes":{"message":"We have resolved the issue. \n\ncPanel has been moved back to it's home IP address after running on the backup for approximately 3 hours.\n\nRCA will follow, however we believe this to be a fault of the NBN NTDs, as we have experienced this kind of behaviour before where a single IP address gets \"blackholed\" until the NTD is forcefully rebooted.\n\nIn the interim, we will continue to monitor but will be working on an automation to keep this kind of downtime to a minimum. We will also be providing as much documentation as we can to our provider, as well as NBNco to attempt to resolve this once and for all.\n\nThank you, and apologies for the disruption to your Friday afternoons. Please enjoy your weekend, folks!","published_at":"2026-07-24T09:48:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8634578","status":"resolved"}]}},{"id":"976201","type":"status_report","attributes":{"title":"Unexpected Downtime","report_type":"manual","starts_at":"2026-07-24T05:26:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8634578","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5454706","type":"status_update"},{"id":"5455829","type":"status_update"}]}}},{"id":"5422145","type":"status_update","attributes":{"message":"We're currently experiencing some downtime of our KURG cPanel server.\n\nCustomers hosted on this system will notice their sites and emails are offline.\n\nWe're actively working to resolve this.","published_at":"2026-07-18T17:05:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8634578","status":"downtime"}]}},{"id":"5422154","type":"status_update","attributes":{"message":"We've resolved the issue, and all systems have recovered.\n\nRCA; a severe lack of sleep and lack of caffeine. Don't press shutdown and ignore the warnings telling you you're shutting down a node instead of a VM.\n\nSorry about that, folks! ","published_at":"2026-07-18T17:07:00.000Z","published_at_timezone":"Sydney","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8634578","status":"resolved"}]}},{"id":"968191","type":"status_report","attributes":{"title":"Unexpected Downtime","report_type":"manual","starts_at":"2026-07-18T17:05:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8634578","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5422145","type":"status_update"},{"id":"5422154","type":"status_update"}]}}}]}